Help & Support
Answers about signing in, homework, lessons, and the app — and how to reach us.
Getting started
Students
Your school sets up your account, or your teacher shares a class join link. Sign in with your phone number — we send a code by SMS — or with the email and password your account was created with.
Teachers
Your school connects you to your classes. From your account you can teach live sessions, assign and review homework, and follow your students’ progress.
Parents
A parent account can be linked to your child’s account, so you can follow their learning. Where the school enables it, updates can also arrive by WhatsApp.
The StudyBase app
Students and teachers can use StudyBase on the phone — homework, lessons, challenges, and live class sessions.
Common questions
Still need help?
Write to us and we will get back to you.