At StudyBase we respect your privacy and are committed to protecting your personal information. This privacy policy explains what information we collect, how we use it, and how we protect it.
In Brief: Your materials belong to you. We do not share your content with others, do not sell data, and only use your information to provide you with the service.
1. Information We Collect
Account Information
- Full name (first, middle, last)
- Email address
- Password (encrypted)
- Educational institution details (name, type, study program)
Content You Upload
- PDF, Word, PowerPoint and other documents
- Text you enter in chat
- Questions and conversations with the AI
- Exams and summaries you create
Usage Information
- Features you use
- Login times and activity
- Cookies and technical identifiers
- IP address and browser information
2. How We Use Information
We use your information to:
Provide the Service
- Store and process your study materials
- Run AI features (summaries, exams, chat)
- Create podcasts and presentations from your content
- Allow you access to your materials from any device
Improve the Experience
- Improve AI response accuracy
- Fix bugs and improve performance
- Understand how users use the platform
Communication
- Send notifications about account activity
- Update on new features
- Provide technical support
3. AI Processing & Content Protection
Important to Know
We use third-party AI services to process your content. However:
- We don't share content: Your materials are not shared with other users
- Not for model training: Your content is not used for AI model training
- Temporary processing: Data is transferred for processing and not stored by AI providers
- Full encryption: All data transfer is encrypted
4. Data Storage & Security
Where Your Data Is
- Files: Stored in Amazon S3 (secure cloud servers)
- Account information: Encrypted database
- Chat history: Securely stored in your account
Security Measures
- Encryption of data in transit and at rest (SSL/TLS)
- Secure access with authentication (JWT tokens)
- Regular automatic backups
- 24/7 security monitoring
5. Data Sharing
We never sell your personal information. Ever.
We may share information only in the following cases:
Service Providers
Services that help us operate the platform:
- Cloud storage (Amazon S3)
- AI services for content processing
- Payment processing (if applicable)
- Email services
Legal Requirements
We may disclose information if required by law, court order, or to protect rights, property, or safety.
6. Your Rights
You have the following rights:
Access Information
Request a copy of all information we have about you
Correct Information
Correct inaccurate or incomplete information
Delete Information
Request deletion of your account and data
Export Data
Receive your data in a portable format
How to use your rights: Contact our support at support@studybase.ai
7. How Long We Keep Information
Active accounts: As long as your account is active
Deleted files: Removed within 30 days of deletion
Closed accounts: All data deleted within 90 days
Backups: May remain in backups for up to 90 additional days
8. Cookies
We use cookies and similar technologies to:
- Keep you logged in
- Remember preferences
- Analyze platform usage
- Improve performance
You can manage cookies through your browser settings.
9. Minors
Our service is intended for users over 18. If you are under 18, you may use the service only with parent or guardian consent. We do not intentionally collect personal information from children under 13.
10. Policy Changes
We may update this privacy policy from time to time. We will notify you of significant changes via email or platform notification.
Continued use of the service after changes constitutes acceptance of the updated policy.
Questions About Privacy?
If you have questions about this privacy policy or how we handle your information:
Email: support@studybase.co.il
Privacy: privacy@studybase.co.il
In Brief - Our Commitment
Your data is yours: You retain full ownership
We don't sell information: Your information is not for sale
Full security: Encryption at every level
Transparency: You always know what's happening with your information
Last Update: November 16, 2025
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